“After switching to this cleanser, I started to notice the texture of my skin around my chin and jawline had changed, it became rough and bumpy to the touch. since this was the only new skincare product that i had added to my routine, i switched it out, and after a few days the texture disappeared. pretty disappointed that i spent £19 + shipping on a product that only gave me more problems! for reference i have dry, acne prone skin, and never experienced this texture change before.”
Hi Becky, thank you for providing us with your feedback, we are always keen to know how our customers are getting on with the products, and provide assistance or advice where necessary. We are really sorry to hear of your experience when trying our Flawless Cleanser. As we never want you to be disappointed with a purchase, we have the Happiness Pledge, under which you can return any product you did not love for a full refund. We have got in touch directly to provide further assistance.
“Really this cleanser so far, its so hydrating and my skin feels much happier after using this for just 2 weeks. I have ordered the travel size already!”
