“This is the one cleanser that doesn’t make my skin dry but it cleans it properly! It removes the makeup really well too but the eye make up is harder to remove! Nevertheless this is my favourite skincare product!”
“I had wasted so much on my skincare before taking the plunge with Dr Sams, I thought this facial cleanser would be too simple but I saw results so quickly I'm now addicted and it's all I talk about it's made such a difference”
“Perfectly cleanses my face and has stopped my face feeling dehydrated and tight throughout the day. I need far less moisturiser now. I’ve converted my mum who also loves it now.”
“After seeing this all over my fyp, I decided to give it a go.
After using it for two months my skin is at its worst it’s ever been with cystic acne, white heads, weird bumps which I’ve never had before and perioral dermatitis! I didn’t realise it was this cleanser until a week ago.
Since going back to my aveeno cleanser all the irritation and spots have started clearing up pretty much after one day.
If you have sensitive skin, maybe give this one a miss!”
Hi Victoria, thank you for getting in touch. So sorry to hear of your experience, however we do wish to assure you that we would expect to see purging of the skin when introducing new actives. This is actually a really good sign that your skin is responding to the products and doing what it needs to do! However, we don't want you to feel disappointed with your purchase, therefore we are happy to offer you a refund, and have got in touch directly to provide further assistance.
