Hi Nicola, we are really sorry to hear of your experience when trying our Flawless Cleanser. As we never want you to be disappointed with a purchase, we have the Happiness Pledge, under which you can return any product you did not love for a full refund. We have got in touch directly to provide further assistance.
“This is the first cleanser that actually feels like it is doing its job! Leaves skin feeling clean without feeling like it is drying skin out. I love that the branding is all about massaging the cleanser and taking your time to apply it - makes skincare really feel like self care!”
Hi Joanne, thank you for getting in touch and providing this feedback. We are really sorry to hear of your experience when trying our products for the first time. As we never want you to be disappointed with a purchase, we have the Happiness Pledge, under which you can return any product you did not love for a full refund. We have got in touch directly to provide further assistance.
“I’m loving this cleanser and it lasts for ages. It’s really gentle on the skin but still removes all make up/dirt and leaves your skin feeling squeaky clean! I wouldn’t use another cleanser now”
“I absolutely love this. Will reorder a larger refill size, too. Skin loves this, and I thoroughly recommend it. My skin was immediately better and four weeks later looks incredible.”