“I was looking forward to using this cleanser for my combination skin, given the amazing reviews which it receives.
I applied the cleanser as instructed and was very careful to rinse away any residue of it from my skin. I made no other skincare changes.
Unfortunately, very shortly after incorporating the flawless cleanser, I had what can only be described as an 'explosion' of Malassezia folliculitis, aka 'fungal acne', on my face.
This necessitated a consultation with a private doctor and a course of oral antifungal medication which I am still taking. It has been extremely distressing to say the least, and has left me not wanting to leave the house until my skin significantly improves.
I had an extremely minor 'fungal acne' breakout last year, after an extended course of antibiotics, which resolved quickly with topical treatment and I have had no other issues sine then, until now.
This cleanser is obviously amazing for the vast majority of people but I would not recommend it for anyone who has ever had 'fungal acne'. I have had the worst few weeks of my life going from clear skin to a face full of 'acne'.”
Hi Claire, we're so sorry to hear that you had this experience while using our products. Please note, that despite rigorous testing to ensure safety and compliance with European regulations, reactions can still occur. We would like to gather a little more information to help us address the issue promptly and thoroughly with our Product Team for review and have got in touch directly to resolve this for you.
“Really terrible packaging lets this product down! I bought 3 bottles at Sephora. The cleanser itself is great but I can't justify repurchasing in this current bottle - please improve it! You get to 3/4 through and the pump can't get any product out so I end up banging it on the back of my hand to get it out, which is messy and not pleasant to use!”
Hi Danielle, thanks for sharing your experience. We’re glad the cleanser itself works well for you, but we’re sorry the packaging has not performed as expected. You might like to try our screw-top refill pouch, as this provides great value for money and ensures you never waste a single drop! We've got in touch directly to provide further assistance and appreciate your feedback.
“Prodotto estremamente performante, molto delicato e lascia la pelle ben idratate.
Soffrendo di acne da anni, solitamente i detergenti che ho acquistato in passato mi lasciavano la pelle molto secca, questo al contrario lascia la pelle morbida e idratata e oltretutto ha un odore buonissimo che mi ricorda le paste di mandorle ( dolce tipico della Sicilia)”
“I didn’t think a cleanser would make that much difference in my routine, boy was I wrong. This cleanser is amazing, so gentle on the skin. For the first few applications I questioned if it was doing anything because it felt so smooth and soothing on the skin but the more I used it the calmer my skin felt and more supple. I’ve recommended it to anyone that will listen really. Will now only use this cleanser!!”
“I found this face wash a few years back and it honestly changed my life. I had really bad acne and i genuinely believe this along with the moisturier changed the game for me and i have never used anyting else since”
“I have been using this for the past 2 months and have noticed my skin is looking much healthier and my rosacea breakouts are practically non existent”
