“It is not what I expected at all. The product is so thick, it drags the delicate skin around the eyes. It sits on top of the skin with an unsightly sparkly yellow tone to it. It pills really badly whilst applying and even more so if applying anything over it.”
“I love all of Dr. Sam’s products, but unfortunately, the eye cream is too orange, very patchy, and pills after some time.
I’ve tried so many methods, but no matter how I apply it, it looks terrible.”
Thank you for providing us with your feedback, we are always keen to know how our customers are getting on with the products and provide advice where necessary. We have gotten in touch directly to provide further assistance.
“There is something about the penetration of the serum which doesn't do well on my skin. It just sits there, dries up and gets very cakey. It doesn't even get close to doing anything the marketing campaign boosts about.”
Thank you for providing us with your feedback, we are always keen to know how our customers are getting on with the products and provide advice where necessary. We have gotten in touch directly to provide further assistance.
“I cannot stop this serum from pilling, and crumbling down my face. I would be so grateful for any advice. I’m using Vit C Nad+ first and letting that dry. I use only a small amount. Very many thanks x”
Thank you for providing us with your feedback Judith, we are always keen to know how our customers are getting on with the products and provide advice where necessary. We have gotten in touch directly to provide further assistance.
“It works!!! I had a hard time with it pilling at first and after test a lot of different methods I found using half of a half pump was perfect! No more pilling and I’m able to place other products underneath or on top without it pilling. With the cold causing my already dry skin to be even more dry this has been an amazing addition to my routine since I no longer have to wear concealer.”
“I have had the same experience as some users have described here: the Flawless Brightly Eye Serum is too thick for me. Even when warming the product between my fingers, it is very hard to apply without pulling on the skin, which is pretty bad, especially around the eyes. It also leaves unflattering yellowy patches around my eyes, which look even worse when I apply my concealer. I ordered the full size of this product directly, as I have had such a good experience with the Nightly Eye Serum. All in all, I am unfortunately disappointed with this product.”
Hi Anne-Sophie, thank you for getting in touch, and we're sorry to hear of your experience with using Flawless Brightly Eye Serum for the first time. We've got in touch directly to provide further application tips and assistance.
