Hi there, thank you so much for providing us with this feedback. Please be assured that improvement will take time and patience and won’t happen overnight. Please get in touch with us at hello@drsambunting.com so we can discuss your current routine, and ways it can be tweaked.
“Unfortunately this product did not meet my expectations. Felt very flaky after application, only used half a pump as recommended. Also left a yellowish tinge.
Also not keen on the product packaging, the pump is quite temperamental.”
Hi there, thank you so much for providing us with this feedback. The application recommendation is cleanse>vitamin C serum (if using)>Flawless Brightly Eye serum>Brightly serum>moisturiser>SPF. We don't recommend applying any of the other products around the eye area, as the Brightly Eye serum is hydrating enough on its own. If you'd like to further discuss this, please get in touch with us at hello@drsambunting.com so we can discuss your current routine, and ways it can be tweaked.
“Unfortunately it fell very short of my expectations.
It appeared to not sink in well and left a strange yellow glittery unflattering effect with Pilling.
Maybe my 65 year old mildly crepy eyes asking too much. I shall give to my daughter.”
“I really wanted to love this but it really doesn’t sit well on my skin. It also pills with the other Dr Sam’s products I have and I have therefore asked to return it as I am not reaching for it to use at all.”
Hi there, thank you so much for providing us with this feedback. We’d like to assure you that the formulation of Dr Sam's products has been carefully reviewed to meet the requirements of being non-comedogenic and suitable for sensitive skin. We avoid using ingredients in amounts that are regarded as potentially comedogenic or irritating to the skin. All of our products are certified non-comedogenic, meaning they won't clog your pores. As we understand that some products might not be to everyone's preference, and we want you to be completely satisfied with your purchase, you can return any item within 60 days of your purchase for a full refund, with no questions asked, under our Happiness Pledge.
“Not for me. This sticky, iridescent cream - not a serum - is better suited for teens and young adults. If you have any lines under your eyes it exaggerates them and it only gets worse when you apply make up.”
Hi there, thank you so much for providing us with this feedback. The application recommendation is cleanse>vitamin C serum (if using)>Flawless Brightly Eye serum>Brightly serum>moisturiser>SPF. We don't recommend applying any of the other products around the eye area, as the Brightly Eye serum is hydrating enough on its own. If you'd like to further discuss this, please get in touch with us at hello@drsambunting.com so we can discuss your current routine, and ways it can be tweaked.
