“Impossible to tell if it works. Unfortunately, there is just not enough product in the two smaller samples - the neutralising gel and the nightly serum. I have a few problem areas on my face, both cheeks and my chin. I used these products for 4 days in a row and there was none left on Day 5. Even though I only used a pea sized amount! Because of this, there’s literally not enough time or product to tell if it works so I won’t be purchasing the full size.”
Hi Caitlin, thank you for your feedback. We apologise for any disappointment you may have experienced with our Clarity Kit. We understand that some of the products in the kit may give the impression of being less than fully filled. However, we want to assure you that the volume of product in milliliters, as indicated on the packaging, is accurate for each tube. We have contacted you directly in order to further discuss this.
“I just received my clarity kit and I’m quite disappointed to see that the neutralising gel and nightly serum tube had barely any product in them. However, I see my redness had reduced after first use of the flawless moisturiser intense.”
Hi Mithali, thanks for leaving this feedback. We understand that some of the products in the kit may give the impression of being less than fully filled. However, we want to assure you that the volume of product in milliliters, as indicated on the packaging, is accurate for each tube. We've got in touch with you to discuss this further.
“From the clarity kit set, I am most satisfied with the cleanser, which cleans really well and does not require double cleansing, and the intense moisturizer, which is the most perfect thing I've put on my face, it doesn't shine, blurs pores, mattifies the skin and gives it radiance. For now, I'm just testing, but I'll probably buy these two products again. The spf doesn't suit my skin and it's a bit oily for my taste.”
“The products are lovely (from what was there) but a couple of them have basically no product in them and I've had to tap really hard to get a tiny bit out that genuinley wasn't really enough for even one use! It's quite expensive so I'm not sure why the small travel sizes weren't even half/a quarter full or if it was just a faulty couple I received”
Hi Ray, thanks for your feedback. We understand that some of the travel products may give the impression of being less than fully filled. However, we want to assure you that the volume of product in millilitres, as indicated on the packaging, is accurate for each tube.
To comply with legal regulations, we are required to include comprehensive product information, usage instructions, and a complete ingredients list on each tube within the kit. This necessitated the tubes to be of a certain size to accommodate all mandated details.
We have got in touch with you to discuss this in more detail with you.
“So gutted, it just truly broke me out.
Such a shame as such good reviews, only thing I felt did work was nightly serum.
But all the others just broke me out ☹️”
