“The cake itself was delicious and loved. However we were not given all requested slices. 2 were replaced without telling us. Now I can understand having run out, but I would expect some communication on how you've had to replace a slice or if we'd like to replace it and what with instead. Also when I sent an email about this, I only got a response 3 days later and was only given an excuse about 1 of the 2 changed slices.”
“Promptly delivered, well-packaged and delicious. Did need to be refrigerated but that was because the temperature was in the high twenties and they'd been on a van half the day, so they were never going to reach me still frozen!”