“Very disappointed. Unfortunately, this product has left my skin feeling sore and it has given me spots on my cheeks (I never get acne but now I have it). I have stopped using it immediately as it clearly doesn't work on my skin.”
Hello there,
Thank you for getting in touch, we appreciate your feedback.
We always advise you reach out regarding side effects so we can review those and advise on the steps moving forward.
A member of our customer care team has now reached out to you so we can help you further with this.
we look forward to hearing from you soon!
We are always here to help!
The team at Dermatica
Hello there,
Thank you so much for your feedback,
Your orders are dispatched via Royal Mail, which can take up to 5 working days. However, despite our best efforts to deliver your parcel on time, sometimes Royal Mail experience problems with their deliveries, they have advised us that deliveries may take up to 10 working days. Please kindly let us know if you have not received it after this time, so we can continue to assist you further.
Take care
The team at Dermatica
