Hello Jean,
Thank you for getting in touch and trying out ceramide and peptide moisturiser.
Whilst we aim to please everyone we are aware we all have different skincare goals and we are sorry to hear this did not live up to expectation.
If you need further help or support please reach out to help@dermatica.co.uk
We are always here to help
Take care
The team at Dermatica
“I love using this moisturiser because, it takes the guess work out of what products to use, that won't contradict the monthly prescription treatment.
I was previously using premium brand products, this works better. My skin was quite dry but not anymore.”
“Very disappointed. Unfortunately, this product has left my skin feeling sore and it has given me spots on my cheeks (I never get acne but now I have it). I have stopped using it immediately as it clearly doesn't work on my skin.”
Hello there,
Thank you for getting in touch, we appreciate your feedback.
We always advise you reach out regarding side effects so we can review those and advise on the steps moving forward.
A member of our customer care team has now reached out to you so we can help you further with this.
we look forward to hearing from you soon!
We are always here to help!
The team at Dermatica
