Hello Hina, thank you for sharing your experience with the Retinol Clearing Oil. We're sorry to hear that it didn't work well for your skin and that you noticed an issue with open pores. Your feedback is important to us, and we constantly aim to improve our products. Regarding your inquiry about a return and refund, please reach out to our customer service team for assistance. ecomcustomerservice@dermalogica.com
Hi Shanice, thank you so much for your kind words! We’re thrilled to hear that our product is perfect for your sensitive skin and that you’re experiencing no irritation. We look forward to continuing to support your skincare journey over the next few months. If you have any questions or need further assistance, feel free to reach out! 😊
“It's a lovely oil but l really wanted something like the overnight clearing gel which completely clears any spots or blemishes by the morning. Whereas l have had a blemish for over a week now and can't seem to shift it. Is there anything else l can do. I am applying tea tree oil in the meantime. Many thanks. Kind regards Manjit”
“One of my favourite products to use weekly, but especially when I have stressed or hormonal skin. Breakouts and unevenness are addressed almost instantly.”
Hi Michelle! Thank you for your review, we are so glad to hear that our Retinol Clearing Oil is your favourite and works well with your skin! If you have any questions regarding which product lines would be best for your skin, please feel free to get in touch with one of our Professional Skin Therapists on our website!
“Out of all of the Dermalogica products I use this is my favourite. It brings a beautiful balance of helping with adult acne (my skin use to suffer so badly) and the retinol to help with aging. I am continuously complemented on my skin both the brightness but also how clear it looks. I regularly go out without make up something I’d never have done years ago. This product was a significant part in clearing my skin, I stopped using it for a while and it really reminded me how much I miss it.
It’s gentle on the skin, the product lasts a good amount of time. There is no awful fragrance.
My evening routine consists of double cleanse (pre-cleanse and then intensive moisture), eye serum and then this product. A few times a week I wait until later and pop an intensive moisture moisturiser on top.”
Hi Beth, Thank you for your review, we're so glad you're enjoying our Retinol Clearing Oil and that it works well with your skin! Please feel free to join us on live chat through our Dermalogica website if you have any questions surrounding our products.
Hello, thank you for your feedback! It’s great to hear that you’ve started using the product. Retinol can take a few weeks to show its full effects, so giving it some time is a good approach. If you have any questions or need further assistance as you continue using the product, feel free to reach out. We’re here to help!
“I was disappointed that it only had 6 months date on it. I have only been using for just over a week, I haven't seen any improvements yet but will continue to use it and see how it goes. I have super sensitive skin and it has been ok no bad reaction on my skin. I did email you with questions about this product 14 days ago but no one has bothered to reply.”
Thank you for your review. I'm glad to hear the product is suiting your skin. For product related questions please connect with one of our professional skin therapists on live chat.
