“I love the product, but the packaging of the face wash is absolutely infuriating. Because the bottle is a hard, rigid plastic, it is impossible to get the product out without completely unscrewing the lid.
I have mentioned this several times before but no one pays any heed. They should change the packaging to a dog, squeeze version, same as the moisturiser.”
Hi Lorna, thank you for your review. We are sorry to hear you are not completely satisfied with our products. Please do reach out to our Ecommerce Team who will be happy to assist you. ecomcustomerservice@dermalogica.com
Hi Lana, thank you for your review. I'm pleased to hear you are loving your products! A little pro tip, for soothing relief on redness try using the ultracalming cleanser as a 5 minute cooling masque.
“Beautifully soothing and calming, my only recommend would be to perhaps change the design of the face wash bottle. I find it very difficult to get the product out as there’s very little give in the container to squeeze the product out.”
“Love the products, but my skin needs a bit more than the watery moisturizer so have invested in the serum as well, have noticed some small changes which I am hopeful about.”
Hello Helena, thank you for sharing your experience! We’re glad to hear that you love the products. It’s great that you’ve invested in the serum for that extra boost. Noticing small changes is a positive sign, and we hope you continue to see even more improvements.
“Having had my first Dermalogica facial a couple of weeks ago, I am delighted to say that this range is very soothing,hydrating and cleansing with any irritation to my skin ( a result that is hard for me to achieve having tried many brands)”
Hi Juliet, thank you for your review. We are sorry to hear you are not satisfied with our products. We would advise you to reach out to one of our professional skin therapists either in person or via the live chat on our website. They can recommend suitable products for your skin.
