Customer Service Skills Reviews

4.5 Rating 32 Reviews

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Phone:

0800 077 3063

Email:

hello@cpdonline.co.uk

Location:

The Media Centre,
7 Northumberland Street,
Huddersfield
Huddersfield
HD1 1RL

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“Great informative course, easy to follow but gave me a lot of insight and information I can put to use in my role”

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Posted 2 years ago

Thank you so much for your 5 star rating of the Customer Service Skills course! It's great to hear that you found it both enjoyable and informative - I hope all the insight and information you took away from it will be put to good use in your role!

Posted 2 years ago

“Customer Service Skills. Is good to have to go with your CV”

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Posted 2 years ago

Thank you so much, Alan, for your 5-star rating of my Customer Service Skills! Having this endorsement is a great boost for my CV and for my confidence in providing excellent customer service.

Posted 2 years ago

“Its so explanatory and detail...”

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Posted 2 years ago

Thank you so much for your 5-star rating on our Customer Service Skills! It's so encouraging to get such positive feedback. We appreciate your kind words and are so happy that you found our service to be so informative and detailed. Thanks again!

Posted 2 years ago

“Good, I recommend this company. Thank you”

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Posted 2 years ago

Thank you so much for giving me a 5-star rating for my Customer Service Skills! I'm really glad you had a good experience working with me and Good, I'm glad you recommend this company. Thank you for your kind words!

Posted 2 years ago

“The course validated my knowledge of customer service skills and affirmed what I've learned over the years. The quiz was multiple-choice and easy to use. This course wouldn't work for someone who is a visual learner as there isn't much interactivity apart from the quizzes or videos, however, if you can learn from reading and listening then this course will work for you.”

1 Helpful Report

Posted 2 years ago

Thank you so much for the 5-star rating of my Customer Service Skills course! I'm glad that the materials validated your prior knowledge and that you found the quiz to be easy to use. I understand that the course may not be suitable for visual learners, but it provides a great platform for those who prefer to learn from reading and listening. Again, thank you for your kind review.

Posted 2 years ago

“The course is well explain and easy to understand”

1 Helpful Report

Posted 2 years ago

Thanks for your review - TEAM CPD ONLINE COLLEGE

Posted 2 years ago

“As an online generic course, this is fine it's a good base on which to build skills; useful as background work prior to in-person sector-specific training”

1 Helpful Report

Posted 2 years ago

Thanks for the feedback - we hope you re-purchase in the future. Team CPD

Posted 2 years ago

“The course content was VERY heavy and there were a lot of irrelevant slides which made the course a lot longer than necessary. There was also a lot more information that wasn't necessary for front-line staff and more for those at a head of department/ director level. It could really do with being condensed slightly and there were multiple slides where information was repetitive or worded in a different way, but meant the same thing. Because of the length of each unit, it was hard to remain engaged.”

1 Helpful Report

Posted 2 years ago

Thank you for your feedback on our Customer Service course, we have sent this course off to be checked to make sure all information is up-to-date. If you wish to discuss this further, please feel free to email us - hello@cpd.email - Team CPD Online College

Posted 2 years ago