Support Desk Reviews

4.7 Rating 703 Reviews

Visit Product Page

Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

Visit Product Page

Which version of CoolCare do you use? CoolCare3

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“fantastic response from Matt , who always delivers a quick reply to my queries”

Helpful Report

Posted 5 years ago

Which version of CoolCare do you use? CoolCare4

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Always very helpful and call you back when they say they will. Always managed to resolve any issues we have had previously in a very timely manner.”

Helpful Report

Posted 5 years ago

Which version of CoolCare do you use? CoolCare4

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“James was excellent with the problem I was encountering”

Helpful Report

Posted 5 years ago

Which version of CoolCare do you use? CoolCare3

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“The support team were very helpful, courteous and did not make me feel stupid. The issue was dealt with efficiently and quickly. Everything you hope for in a support role.”

Helpful Report

Posted 5 years ago

Duncan Bradley

Verified Reviewer

“Problem resolved satisfactory”

Helpful Report

Posted 5 years ago

Which version of CoolCare do you use? CoolCare4

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“The gentleman James Taylor, that I spoke with, was very helpful. He was professional at all times and managed to resolve the error, keeping me updated all through the process. Fantastic customer service.”

Helpful Report

Posted 5 years ago

Which version of CoolCare do you use? CoolCare3

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Excellent, did not have to wait very long for call back Problem was corrected in a very short while”

Helpful Report

Posted 5 years ago

Which version of CoolCare do you use? CoolCare4

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Sam was quick to help and very quick to work out the problem troubling me. Phone line was clear, Sam was cheerful and was a human, not someone reading off a script. credit to the company”

Helpful Report

Posted 5 years ago