Support Desk Reviews

4.7 Rating 650 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Quick response on the chat feature within Coolcare- polite support representative. the only think i'd have liked more, and this isn't really a reflection on the support desk colleague themselves, was a little more detail around expected timeframes- due to the impact of the login issue.”

Helpful Report

Posted 1 year ago

Thanks for your review, we really appreciate it. We'll come back to you under separate cover with further information. Best wishes from the CoolCare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

Author didn't leave any comments.

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Posted 1 year ago

Thanks for taking the time to send us your feedback, we really appreciate it. With Best wishes from The CoolCare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“chat bot was very helpful. unfortunately we are still experiencing issue with logging in to Coolcare.”

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Posted 1 year ago

Thanks for taking the time to send us your feedback. The temporary logging in issues with CoolCare should now be resolved but we will give you a call just to make sure you can now access the system as normal. With best wishes from the CoolCare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

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How timely was the service?

“Very quick efficient support from Mike via the live chat service.”

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Posted 1 year ago

Thanks for your feedback Samantha - we really appreciate you taking the time. We'll make sure to pass it on to Mike. With best wishes from The CoolCare Team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very Supportive and responsive”

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Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Always super helpfull”

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Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Quick and fulsome response”

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Posted 1 year ago

Thanks very much for your review - we very much appreciate you taking the time. Please do let us know if you need any further information. With best wishes from The CoolCare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Helpful and friendly”

Helpful Report

Posted 1 year ago