How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

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Posted 1 year ago

Thanks so much for your review - we really appreciate it! With best wishes from the CoolCare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“as always very helpful and prompt service :)”

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Posted 1 year ago

Thank you for your review! We really do appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Macauley was great , finally I have cracked the rota. He explained it in simple terms and then checked that I had managed it. Thank you”

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Posted 1 year ago

Thanks so much for your review- we really appreciate you taking the time. We will pass your feedback over to Macauley. Thanks again With best wishes from The CoolCare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Fantastic support. very helpful”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. With best wishes from, The CoolCare Team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very helpful and informative. Result of initial enquiry acheived. Thank you, Alison.”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Cancelled the ticket without supporting us”

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Posted 1 year ago

Thanks for your review Michelle - we will come back to you under separate cover -but we believe this was a misunderstanding between emails being sent and received. If you need anything further then please don't hesitate to get in touch. Best wishes from The CoolCare Team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“quick to respond to my request and assisted with halpful information”

Helpful Report

Posted 1 year ago

Thanks so much for your review - we really appreciate you taking the time to let us know what you think of our service - thank you! Best wishes from The CoolCare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

Author didn't leave any comments.

Helpful Report

Posted 1 year ago

Thanks for your review - we really appreciate you taking the time Best wishes from The CoolCare team

Posted 1 year ago

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