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Support Desk Reviews

4.7 Rating 512 Reviews
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Sarah at your helpdesk was very helpful to us. Thanks.
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Posted 8 months ago
Thank you so much for your review - we'll make sure that Sarah gets your feedback - we really appreciate you taking the time. Best wishes from The CoolCare team
Posted 8 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
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Posted 8 months ago
Thanks for your review - we really appreciate it!
Posted 8 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
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Posted 8 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 8 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
We had a problem in that sending the portal codes out to over 80 members of staff in one go was not available directly from Coolcare. The team at Coolcare produced an excel spreadsheet for us and made life easier!
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Posted 8 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Very helpful and prompt with their response
Helpful Report
Posted 9 months ago
Thanks so much for your review - we really appreciate you taking the time. Best wishes from the CoolCare team
Posted 9 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Did not answer fully or properly. Clsoed ticket withour confirmation from me.
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Posted 9 months ago
Thanks for your feedback - we have come back to you directly with further information and detail on your query. Regards from The CoolCare team.
Posted 9 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Always helpful and explain everything well
Helpful Report
Posted 9 months ago
Thank you so much for your review - we really appreciate you taking the time. Best wishes from The CoolCare team
Posted 9 months ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
Helpful Report
Posted 9 months ago
Thank you for your review!
Posted 9 months ago