“The 4 star rating is not for the policy itself, but the fact that I had selected the Policy Expert Silver policy for my father and told him the cost and what he was covered for (he has no computer or mobile phone). He rang up to pay, and ended up on Policy Expert Gold with Breakdown Cover he didn't need!! He had to ring again to get it put right, which they did straight away. Otherwise, the policy seems to give fair cover for the price.”