“First of all let's be clear that I have complaints with regards to BBQ World, the order was placed and an estimated delivery date advised with a further update when a specific date was known. Delivery was then made via DPD and as such an hourly time-slot given.
However, the much applauded Weber brand has left me somewhat deflated from the moment after opening the box when unpacking the items to a table, I got several metal splints from the terribly finished edge/rim of the lid.
I mention the table as I was being assisted by my 9 year old who (due to Lego training) is very methodical and ensures that all small parts are decanted to appropriate containers.
With component parts moved from box to table and containers he, I, and the far-better-half checked and rechecked packaging (Weber seal small items into the corners of the plastic bags) but much to our annoyance a screw for the main handle and a nut for the lid handle were, and still are, missing.
It seems that Weber have more interest in ensuring that their wares are adorned with the brand badge than they are with the quality of their actual unit.
£400 or so may not seem a lot to real enthusiasts but I certainly feel that it should be sufficient to gain some degree of quality and care.”
“Really good value for money given all the extra's available with the 5775. Easy to put together and clearly a really good quality product. BBQ World have been great to deal with too - despite a delay in delivery they were able to provide me with updates as and when needed. Will most likely use BBQ World for all future Weber and BBQ orders.”
