“Arrived promptly and very well packaged but unfortunately didn’t work, contacted Customer Services, every helpful and another one is on its way, hoping second time lucky”
Thank you very much for your review.
I am very glad to see that we were able to have your faulty mirror replaced quickly for you.
I have checked the tracking of the replacement order and can see this has been delivered. If you do find you have any more issues please don't hesitate to contact
Kind Regards
Siobhan
“I would love to review this item but as yet I have not received it
DHL have sent me a message most day from the 19/12/21 to say it will be with me but no show as of today 2/01/22”
Thank you for your feedback. We're sorry to hear that your experience didn't fully meet your expectations. We value all customer feedback and use it to help improve the service we provide. If you'd like to discuss your experience further, we'll be happy to help.
Kind regards,
Team Bathroom Mountain
“Terrible delayed lack of communication as to where product is held , called to a unhelpful assistant returned without even receiving parcel, last time I will be using your company”
Thank you for taking the time to leave your feedback. We appreciate all customer comments, as they help us continue to improve our products and services. If you'd like to discuss your experience further, we'll be happy to help.
Kind regards,
Team Bathroom Mountain
“This company has the worst customer service I have ever come across. It's been three weeks and I am still waiting for my refund. DO NOT BUY ANYTHING FROM THEM, YOU HAVE BEEN WARNED!”
