We are sorry you are unhappy with the product. To help resolve this as swiftly as possible I have emailed you directly to request more information.
Kind Regards
Matthew
Thank you for your review.
I am very sorry to hear that you are unhappy with the quality of the basin waste purchased. I appreciate you have now purchased one elsewhere, therefore, I am happy to issue a refund for the unwanted item. If there is anything outstanding that we can assist with, please do not hesitate to contact us.
Kind regards
Rebecca