We are sorry you were dissatisfied with the Product: Chrome Dome Top Pop Up Basin Waste - Slotted SKU: 64030.
As a goodwill gesture, we have refunded the cost of the item, and you should receive this back within the next 3-5 working days.
If there is anything else we can help with, please do get in touch.
Kind Regards.
“I didn't realise when I purchased this was plastic ,plumber said it wouldn't last long and when he fitted it we had a drip and couldn't tighten anymore as would break it ,so had to buy another 2”
Thank you for leaving a review.
The Chrome Dome Top Pop Up Basin Waste - Slotted
SKU: 64030 is described on our website as made from chrome-plated durable plastic.
We sincerely apologise for any impact this had on your project.
Kind Regards
“Not a brass waste but plastic. I had to buy a brass one as I couldn’t tighten the plastic one enough to form a seal as the nut just kept jumping the thread”
We are sorry you experienced a problem with your waste.
If you can send us a short video of the fault to our customer service email (customer.service@bathroommountain.co.uk) then we can investigate this for you.
Kind Regards
Thank you for taking the time to leave your feedback. We appreciate all customer comments, as they help us continue to improve our products and services. If you'd like to discuss your experience further, we'll be happy to help.
Kind regards,
Team Bathroom Mountain
