We apologize that you are not satisfied with the quality of the seat and also appreciate that you like the overall bathroom purchase.
I have emailed you to further discuss If you are facing any issues as all these items are under warranty and we are always there for our customers.
We wish to receive your response.
Regards,
IMRAN
“The only issue we MAY have is when this toilet seat needs replacing.. It's got a fitting that is easy to use, comes off to clean.. not sure if this type of toilet seat would be available in 'normal' plumbers merchants or whether we'd have to come back directly to Bathroom Mountain?”
