“Excellent fixing design makes this seat easy to install. I just feel the quality could have been a little more robust as it doesn't take much shuffling around on the loo, when you're reaching for the paper, for it to shift. The plastic fixing mechanism, although of a good design for easy installation and removal, could do with being of a stronger construction to allow for the seat to be fixed more securely without worrying about cracking the fixings. This did let down the otherwise excellent quality of the rest of the items.”
We apologize that you are not satisfied with the quality of the seat and also appreciate that you like the overall bathroom purchase.
I have emailed you to further discuss If you are facing any issues as all these items are under warranty and we are always there for our customers.
We wish to receive your response.
Regards,
IMRAN
“The only issue we MAY have is when this toilet seat needs replacing.. It's got a fitting that is easy to use, comes off to clean.. not sure if this type of toilet seat would be available in 'normal' plumbers merchants or whether we'd have to come back directly to Bathroom Mountain?”
