“Booking and instructions to find boat yard were good. The boat was great, a high up steering position, easy to use, very quiet and plenty of seating. Having a usb port to charge phone was good too. You do have to be careful that it won’t run at full speed all the time and automatically reduces the speed when the battery is charging. It was only a problem when we were trying to get back on time and were limited to 3.5. The only negative was the young man that showed us the boat rushed through the instructions and after we had left realised we didn’t know how to flush the toilet! He also had no advice on where to go and when we asked for a map he just said use google maps.”
Thanks for the review. We're pleased you enjoyed your day aboard Sun Charm and appreciated the quiet cruising and onboard features.
We also appreciate your honest feedback about the handover. That's not the experience we aim to provide, and we'll share your comments with the team to make sure guests leave feeling confident and well informed before setting off.
All the best,
The Team at Barnes Brinkcraft
“I would advice to pre-book as we did.
The lad on reception was great as we arrived well early and he managed to get us a boat earlier than booked.
The only thing is when coming back with your boat is trying to find your way back in.”
Thanks for the review, Michael. We've recently added return instructions to our booking confirmation emails to make finding your way back a little easier at the end of the day. Thanks for the feedback — it's helped us improve things for future customers.
All the best,
The Team at Barnes Brinkcraft.
“The day out was great, despite the rain. The electric powered boat was really easy to operate and navigate.
When we arrived we got a good overview of the boat and how to operate it, along with tips on where to go and good stopping places in the time we had.”
“Had another fabulous half day on the broads . Despite the weather.
There boats are really smart and very clean.
The sun charm is a lovely little boat and the little toilet and galley below is very handy .
Jack was an absolute star , very helpful and went above and beyond in helping me. Barnes Brinkcraft are without doubt the best company I have hired from on the broads , cant recommend them enough.
I will definitely be using them for all my future bookings .”
