“Not great, actually. The yeast is good but communication and carriage caused problems.
The order acknowledgement said there would be an email to say when the yeast was despatched - there wasn't.
When it hadn't arrived, I checked that an email had been promised and hadn't been sent. But yes an email has been promised and no it hadn't been sent so I didn't look out for the delivery.
Then accidentally found the yeast tucked behind the bins by the back door.
Emailed Bakery Bits to ask when it had been sent - no reply for two days but meanwhile I tested the yeast by putting it in some sugar water but there were no obvious bubbles.
Eventually had a reply from Bakery Bits saying that the yeast does not foam: that's fair enough but not obvious and there is no advice on how to test the yeast.
The reply said nothing about when the yeast had been sent, so I don't know how old the yeast is.
But they said it should be fine for a few days.
Then find that Bakery Bits say their yeast won't survive freezing. I can't use up 1kg of few-days-old yeast productively with a life of 7 days.
Another supplier next time.
But the yeast was fine and made a couple of good loaves and they included a free little tin of short dated dried yeast, so that will do me.
Ah well!”
I'm sorry you didn't spot the emails from us, did you check your spam folder (which would be unusual). Organic yeast does not contain foaming agents and so does not foam. We do say on our comprehensive product description that as the yeast is organic it doesn't contain chemicals necessary to protect the yeast from the rigours of freezing. The yeast is actually very resilient and if kept sealed in the fridge will last many weeks before deteriorating - unlike the non-organic version which will liquify in a matter of days. If the yeast is soft (not dry) and not mouldy, it is very likely to be fine.
If you would like any further details, please reply to the ticket you have from us and we will be pleased to help - including confirming the email address to where the order confirmation, dispatch and tracking were sent.
Glad you are enjoying the free item we included!
“You are deserving full 5 stars. I cant find the organic fresh yeast in London. I checked internet I saw you there. I ordered afternoon next day before midday yeast was at my door. If you don’t deserved the full stars who does?
Bless you.
Best wishes.
Nenno Woodfired pizza restaurant .London.”
“I used first time your organic yeast from you , it was essential to get yeast during lock down and I could manage it from you. I have not bought it again because I buy yeast locally .”
