“On Order #100192652, I requested 3kg malted wheat flakes (OK), 2kg pumpkins seeds (OK), 2kg sesame seeds (OK), and 3kg sunflower seeds (NOK, as only 2 kg were delivered). The total weight of the delivery was 9.783kg (gross). The claimed total weight shown on the invoice was 10.90kg. The operator was Robert F. The packaging was only just large enough for the contents, so I imagine Robert F weighed everything together, then took out a bag of sunflower seeds, then absent-mindedly forgot to repackage the order. Or maybe the 10.90kg was a theoretical quantity ? Of course, you've only my word that I didn't receive the full order, and I can't be bothered to argue it for the cost of 1kg of sunflower seeds.
SHR”