Dear Paola,
Thank you so much for taking the time to share your lovely 5-star review. We’re thrilled to hear that you found your ‘AGNES’ Brown Croc Real Leather Designer Tote Bag stylish, high in quality, and exactly as described. It’s wonderful to know that you were also pleased with the quick delivery and great value – we always strive to combine timeless designs with excellent service.
Your feedback means a lot to us and encourages our team to keep doing our very best. If you ever need any further assistance, please feel free to reach out at customerservice@assots.co.uk
– we’ll be delighted to help.
We hope your new tote brings you plenty of joy and proves to be a long-lasting wardrobe favourite.
Yours sincerely,
Team Assots
“A lovely bag, beautifully made with the extra side pockets and zip fastening we need. The only thing I’d change is to give it stronger handles as they are still bent from being folded in packing, and are a bit flimsy. However this doesn’t matter when holding it”
Hi Jessica,
Thank you so much for taking the time to share your feedback and for rating your Agnes Brown Croc Real Leather Designer Tote Bag 4 stars. We’re delighted to hear that you love the overall design, craftsmanship, and practical features like the side pockets and secure zip fastening. It’s wonderful to know the bag meets your needs in those ways.
We also truly appreciate your honest comments regarding the handles. We’re sorry to hear they arrived a little bent due to packing, and we’ll definitely be sharing your feedback with our design and packing teams. Customer insights like yours are invaluable in helping us refine and improve our products so they not only look beautiful but also arrive in perfect condition.
We’re glad to hear this doesn’t affect your experience when carrying the bag, and we sincerely hope it continues to bring you joy and style for years to come. If you ever face any issues or need assistance, please don’t hesitate to reach out to us directly at customerservice@assots.co.uk
—we’re always here to help.
Thank you again for choosing Assots London—we look forward to welcoming you back soon.
Warm regards,
Team Assots.
“Love the colour and finish. Very good value. Only drawback....wish the handles had been "rounded".However, doesn't detract from the overall effect. Basically, I love it!”
