Arccos Caddie Link (Gen1) Reviews

3.4 Rating 103 Reviews

About Arccos Golf:

Arccos Golf develops game-changing connected golf products. The company is revolutionizing the golfing experience by integrating automatic shot tracking with Artificial Intelligence to deliver unparalleled insights that help players maximize their potential.

Listed among the “World’s Most Innovative Companies” by Fast Company, ranking #3 in the Sports category globally, Arccos boasts the golf industry’s richest data set. This includes more than 200 million shots taken during 3.8 million rounds and over 8 billion geo-tagged golf course data points.

Arccos’ official partners include Microsoft (A.I. & cloud computing), PING (smart clubs), Cobra Puma Golf (smart clubs), Club Champion (smart fitting) and TXG (smart fitting).

Named after the inverse cosine function - an element of advanced mathematics that is featured in the Arccos algorithm, Arccos has received awards from numerous media and business organizations, such as Fast Company, Forbes, Entrepreneur Magazine, Golf Digest, GOLF Magazine, Golf Channel, MyGolfSpy, National Golf Foundation, Golf Monthly, Golf Today, SCOREGolf, American Golf, Connecticut Technology Council, ING, Gear Patrol and the PGA of America, among others.

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Phone:

+1 844-692-7226

Email:

Starter@arccosgolf.com

Location:

700 Canal Street
Stamford
06902

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“This is a review of the product, not manufacturing or shipping issues. The product is great. I wear it as suggested and I make sure that nothing is covering it, and it gets essentially 100% of my shots. Also, capturing putts with the Caddie Link is much better than with the phone. I never played a round with the phone where I didn't have to edit after the round. With the Caddie Link, most of my rounds are spot on. All-in-all, a great product.”

Helpful Report

Posted 4 years ago

Hi David, Thank you for leaving us a review on your Arccos Caddie Link. We are glad to hear that it has been working great for you and you are happy with it. Hopefully it has allowed you to play better golf! Thanks again, -Team Arccos

Posted 4 years ago

Hi David, Thanks for leaving us a review on the Link device. We are happy to hear that you are enjoying the product and that it has improved your experience. If you ever need any support, please contact our customer experience team. Thanks again, -Team Arccos

Posted 4 years ago

“The caddie link has worked flawlessly since September. It has picked up all my shots while worn outside my left pocket (right hand golfer). I can play music thru Bluetooth again and take phone calls. Perfect addition to the Caddie product.”

Helpful Report

Posted 4 years ago

Hi Brian, Thank you for leaving us a review. It is brilliant to hear that you are enjoying using the Arccos Caddie Link and that you have not had any issues with it. If you ever do, please be sure to reach out to our support team who will be able to help. Thanks again, -Team Arccos.

Posted 4 years ago

“This product is fantastic, it is seamless, works great, very accurate and makes my game better every time I use it by using the data collected. Great job!”

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Posted 4 years ago

Hey Kenny, Thanks for leaving the review on your Link. Its brilliant to hear that the device has been working well and you enjoy using it. We will be sure to share this with the rest of the team! Thanks, -Team Arccos

Posted 4 years ago

“I waited a long time for my device. I had even contemplated canceling my order. BOYYYYYYYYYYYYY, that would have been a grave mistake. I have used it the past five rounds since receiving and I have nothing but great things to say. Well worth the wait. I expected some issues, however, the only issues I have is that the weather has forced me inside and waiting to play. Great job guys. Outstanding edition to my Arccos Caddie...........”

Helpful Report

Posted 4 years ago

Hey Tim, Thanks for leaving us a review. We are trilled to hear that the Link has met (and exceeded?) your expectations after the long anticipated wait! Shame the weather has not been kind but hopefully you'll be back out there soon! All the best, -Team Arccos

Posted 4 years ago

“I received my Link a couple of months ago. I immediately took it out to the golf course and played a round. I noticed that it would miss a shot or two and no real big deal. I had placed it on my belt on my left side (right hander) as instructed. However, after that first round, it started to not pick up drives at all, and by my 3rd round of golf it just quit picking up anything. I have tried to have it on my pocket, put it closer to my mid section, and even made sure it was not covered by anything. It just stopped working. I read the articles to try and reset it, repair it, you name it, nothing has worked. Now it is far too late to get my money returned or get a replacement.”

Helpful Report

Posted 4 years ago

Hi Chris, Thanks for leaving a review. We are sorry that you are having issues with your Link device - it may be faulty? Please reach out to our customer experience team (starter@arccosgolf.com) who will be able to run some diagnostics and replace it if required. However, please make sure your sensors are all working correctly by running sensor diagnostics within the app. Also, make sure the device is left uncovered by clothing as this can reduce the effectiveness of the microphone. Hopefully we can solve these issues for you. Thanks, -Team Arccos

Posted 4 years ago

“Great product in the caddie app and the sensors. However when i try to use the ios watch as my detector i get crazy yardages in the 10 thousands and alot of missed shots. I dont like carrying my phone in my pocket or on my belt because it gets in my head and throws my shots off. Ive been waiting on the link now for a month so hopefully this will help with shot detection and getting the right yardages. The ios watch as shot detection really needs some work as it is so unreliable and will throw off your round from the first shot. Please look into this issue with ios. This would be key to use but as of now it just doesnt work as expected. Also the shipping for the link is out of arccos hands but you have to get these out alot quicker. As another reviewer stated... alot of editing going on. Thank you”

Helpful Report

Posted 5 years ago

Hi Wesley, Thanks for leaving a review. We are happy to hear that you enjoy using the Arccos Caddie app with your sensors. Please remember the Apple Watch app for shot tracking is still in 'Public Beta' meaning it may not provide the best experience. We are working to improve this. We are working as hard as we can to get the Link devices out to our customers, thanks for your patiences. For any further support, please reach out to our customer experience team at starter@arccosgolf.com. Thanks, -Team Arccos

Posted 5 years ago

“I've played a few rounds with the caddie link and it does exactly what it says... and a little more. It weighs virtually nothing... it's smaller than a business card... and Arccos was smart to make the belt/pocket clip very sturdy and tight. I played this weekend in 48 degree weather and had to clip it on my pants pocket vs belt (my jacket covered my belt so it would have not worked because the caddie link needs to hear the shot to register) and because the clip was strong, I didn't worry about it accidentally falling off. The ability to get all the Arccos data without carrying your iphone in your lead pocket is a game changer for their product. Cons... (sort of) It wasn't tracking my putts (maybe the sound didn't register) but it really doesn't matter. After the hole or after the round, it's really easy to swipe through each hole and add your putt total. Important tip... If you charge it the night before, remember to turn it off after you pull it from the charging cable. The instructions tell you to do that also, but I missed that part of the instructions and the battery was out halfway through my next round. That's not an Arccos problem.. that's a user error problem. Set up was quick and idiot-proof and using it is also idiot-proof. I would have given it 5 stars if not for the putting thing. My guess is you will see a lot of avid golfers using the caddie link over the next few years.”

Helpful Report

Posted 5 years ago

Hi JJ, Thank you for taking the time to leave us a review. It's awesome to hear that you are enjoying your Link device and that it exceeded your expectations! Sorry that you have not been able to record your putts, hopefully this was a one-off but if the issue persists, please reach out to our customer experience team who will be happy to help - starter@arccosgolf.com. Thanks again. -Team Arccos

Posted 5 years ago

“Long time arccos user. I carry, and don't like having the iphone on my person, I prefer it in the bag. I found the iOS watch to be glitchy - frequently misses shots and therefore requires too many edits (although having yardage on your wrist is nice). I was really looking forward to the link which is a solid product IF YOU ARE NOT wearning a jacket over your belt. The link worked great until I put on a light pullover or rain jacket; I live in Oregon so this is a frequent condition. It immediatley starting missing shots. That said, it seems like there should be a really easy fix in the form of a clip that will allow the user to attach the link firmly and securley to the bottom of a jacket. I agreee with a prior reviewer that it's light, and if not on a thick belt could be easily lost. The design of the link is such that an accessory clip could be easily designed. So... lets go arccos... somthing that will affix the clip firmly to a belt, pocket, or the bottom of the jacket!”

Helpful Report

Posted 5 years ago

Hi Chris, Thanks for leaving us a review on the Arccos Caddie Link. It is great to hear that you enjoy using your device with the Arccos Caddie app and that you have found it to be a better experience than shot tracking with our Public Beta iOS watch app. We understand your frustrations with the device not working perfectly when covered and that you find the clip a little loose - both of these are things we are looking to improve in the future. Thanks again for leaving a review. -Team Arccos

Posted 5 years ago