“We arrived on Friday 5th May but could not gain access to the car-park (the barrier would not raise) or issue a ticket, we tried the intercom but got no response, having pre-paid we were a little miffed.
We then noticed numerous other cars with the same issue so having backed away from the entrance barrier we drove back in and tried the intercom again - after the third attempt it was answered and the lady quickly sent a ticket through the machine and the barrier opened.
When we came to exit on the 13th May, the barrier wouldn't raise again and a message on the screen advised we owed £270?
We used the intercom, which was answered first time and upon checking the guy on the other end confirmed we had paid in advance and owed nothing, within about a minute the barrier opened and we went through.
So a glitch both ways but dealt with quickly and with limited delay to us.”
“Very confusing on arrival our ticket said to park in area CP 11 parked up and the bus stop was closed had to call for assistance and was then told we had to park in Area M. Would have been more efficient if we had received an email prior to arriving to this effect as it wasted our time. Once parked up everything else was really simple and went with ease.”
“I found it very confusing to find a space everywhere was closed off had to keep driving round . Finally found somewhere to park and there was big red signs on bus shelters saying that Shelter is closed and quite a few of them like it. So started the holiday quite stressed . So I would be hesitant to use again because of that reason.”
