“I used your service to get my mother who has mobility issues to the terminal. You didn't answer the phone, we arrived, you kept us waiting, we didn't know where to go and we parked in zone C as requested.. we paid you over £120 and now have a further £60 charge. The service was disgusting and has caused nothing but anxiety and stress to my disabled blue badge mother.”
“Brilliant service. We phoned as we came off the M11 and were advised which Zone to stop in at the drop off area. Car collected promptly. On return we phoned only when at drop off zone, so not to incur large drop off charge, and car arrived promptly and we were reminded to pay drop off charge online. Both drivers polite and friendly.”
“Never used this service before, it was fantastic! I will definitely be using again! So easy and straight forward, much needed in amongst the chaos of travelling with kids!! Really can’t fault the service!! 10/10! !”
“This was the second time that I've used APH Meet and Greet. Both times were really simple, efficient and really convenient. To drop the car off and collect it at the airport door with no drama, no delays makes travel much less stressful. I really recommend it and will definately use APH again”
“I was shocked to receive a parking fine for the pick-up stage of our booking. At no time were we told that we would be liable for this charge. This should have been made clear at the time of the booking and also when we collected our car. The guy who brought back our car simply handed my son-in-law the key and piece of paper which he put in his pocket thinking it was just a confirmation that the car had been returned to us. He never said a word to us. By the time we got home and found the notification it was too late to pay. We have used APH at other airports where we drop the car off in a car park and found the service excellent so am particularly disappointed.”
“We’ve used APH before but this is the first time we’ve used the meet & greet service. It worked very well and made our journey so much quicker and easier. Lovely people greeted us both ends and we gladly recommend.”
