“It's a key handover operation which I don't like and isn't usually the case with APH. This car park was contracted out to another operator though it turned out on arrival.
The car was left unlocked for the 10 days I was away according to my App and covered a mile presumably shunted around the car park and not sure why but the settings had been messed with.
The car park itself was a dusty gravely surface not ideal for pulling luggage. Dread to think what it is like in the wet.”
“I didn’t like that the car park was gravel and not purpose built and I think it would have been useful to have APH telephone number sign-posted in the terminal building at Stansted.”
“Very good service,finding the parking site was very easy,only waited 4/5 minutes to get transfer to the airport which is only 4/5 minutes away. Coming back was good too didn’t wait long either
Customer service was very good and friendly at the counter and by the driver thanks
AMRIK GREWAL”
“Very convenient location being only 5 mins from the terminal. The shuttle bus was ready and waiting.
The only thing I would say is the car park itself could do with some tarmac as the chippings are a nightmare to drag 4 heavy cases through!”
