“Once we had found the Car Park (the gate was a little tricky to see) we were extremely impressed with the serice & value for money.
The transfer to & from the airport & information given for the return was perfect.”
“Excellent service, as on previous occasions. Staff were very helpful and drivers on drop off and pick up were also first rate. would recommend to anyone requiring this service.”
“No signs for this site, ie no APH signs, but found it just opposite petrol station. It turned out to be a good thing as I filled up for the return journey home. No hassle at booking in or returning to pick up car. Many thanks.”
“We have used the APH parking at Copthorne near Gatwick for years and have been very impressed. We therefore expected a similar experience at Stansted but were very disappointed. This facility is not in the same league at all.
When you drive in, it is like entering a backyard. There are no clear instructions and you have to make your way with luggage across a rough surface to a shabby office where there is very little in the way of greeting.
I last used this carpark years ago and said it was so poor that I would never use it again. In the hope that improvements would have been made since then, I gave it another chance but nothing has altered.
There is no comparison between your Gatwick and Stansted operations and I am surprised that you put your name to it.
Another example of this is that at Copthorne, your very helpful drivers load your luggage onto the bus. At Stansted, the driver watches while you struggle with cases.
I think this place needs investment and improvement!”
