“I had taken a photo of my car at the shelter and it was so easy to get on the bus and found my car straight away then put sat nav on and got out the airport with no issues service was great”
“Arrived 2am 17th October along with another 3 flights. Trying to get out of car park was a complete shambles as barrier wasn't accepting the entry ticket that was issued. Lots of people were having this problem thus causing a gridlock of hundreds of cars. A useless employee asked me what problem was and upon my answer he told me he wouldn't let me out without my booking reference which i didn't have ( lots of other people also didn't have this available) and he simply walked away leaving the chaos to escalate. Another employee with common sense appeared and upon my explaination he let me and other cars out. APH either sort your barrier system out or employ staff with at least an ounce of common sense.”
