“Lovely staff - so friendly and very helpful with explanations and our driver was helpful with suitcases. About a 20minute wait for pick up at terminal 1 - which seems an age when you’re off an overnight flight, but I think it’s about average. Will use again.”
“Second time using this year with two planned breaks left. Firstly bus not every ten minutes, stood in the cold for 20 minutes before one arrived and had to call to check where it was at 15 minutes, operator took a while to answer and was less than sympathetic. Took 40 minutes from text to arriving back at my car which felt excessive. Arrived at car and had paid to park it indoors, covered in bird excrement. When I advised of this, female advisor non-sympathetic but the bus driver was more understanding and explained pigeons have got inside of the indoor unit. He offered to jet wash my car. Once car cleaned he apologised and explained measures taken to reduce this problem and that my car should have been washed off prior to me collecting and that this was an oversight. He saved the day, his kind demeanour means I would consider parking there again. Friendliness rating specific to the man who jet washed my car.”
