“Great service until i picked up the vehicle 24 hours later than planned due to flight cancellation.
Am still waiting for an invoice to claim back monies and this is after sending 6 emails up till now. Can you please resolve this.”
“We had problems entering the car park on departure as some people at the front of the queue couldn't get automatic entry- think they'd come to the wrong car park by mistake. Took a while to get M&G employee to come and sort it and cars had to try and reverse in line back into the road to let others out of the queue. Maked for an anxious start to the day! Never had this before and it needs sorting properly. Also on return the cars and key return is now split on 2 floors. Thankfully someone was there to direct us, not as straightforward as before.”