“Initial sign posting to enter Meet and Greet is shocking - as a result I had to drive up the ramp to the standard drop off and pay £5 to exit! After dropping the car off the agent told me to take a picture of the receipt so I can bin the receipt and scan the picture on my return to get my keys. Upon my return only one lift was working to get up to the lockers. The picture on my phone wouldn’t scan so had to call meet and greet reception who rudely snapped “why did you take a photo” when I explained it the MAN airport meet and greet staff who told me to this he basically called me a liar. Have alway used drop and go and walked over and never had a problem, will continue using that.”
Dear Mr Douglas,
Thank you for your review.
We’re very sorry to hear about the difficulties you experienced with the Manchester Airport Meet & Greet T2 service, including the signage, the lift, and the interaction with staff. We completely understand how frustrating this must have been, particularly when you’ve had positive experiences with Drop & Go in the past.
Your feedback is appreciated and will be shared with the service provider to help improve signage, equipment reliability, and customer service for future visitors.
Kind regards,
The APH team
“Flight was cancelled unfortunately. Was unable to cancel parking or at least receive a part refund as had already entered car park. Seems very unfair given I had paid for a full week.”
Dear Mr. Kynaston,
Thank you for leaving your review.
We completely understand your frustration regarding your cancelled flight and the impact it had on your parking plans. As you are aware via our communications by email and WhatsApp, we’re pleased to let you know that, following discussions with the car park, your booking was refunded in full as a one-off exception due to the circumstances.
We hope this helps to clarify the situation and apologise again for the disruption to your travel.
Kind regards,
The APH team
“Easy to find from the M56 and very straightforward entry and exit from the car park, also couldn’t be nearer to T2 unless it was inside the building.. 100% recommend well done APH”
