“The process was easy when you know what you are doing but you need more people to explain things when you get off the flight. Or you need to send an
Email explaining what to do when you get back. Probably you did send an email which I never seen.”
“We had a medical emergency on holiday. I tried on your website to extend parking which is not available. I emailed your customer service. The only advice I was given was a phone number which didn't work. I now have a large bill to pay.”
“Awful signage to the car park, both entry and collection. Again had to pay for accessing the drop off area before finding the car park due to inadequate signage.”
