“Few things:
1. Not a great software at the check in. Had to reenter all my car details when leaving my keys, which also frustrating as the people who work there think they know everything and that it is customer who enters details incorrectly while it isn't the case.
2. Parking bays could be wider. Second time I'm using the Manchester meet and greet parking services and second time I barely had space to get into my car.
3. Seats, heating and steering wheel position were altered for a person who was moving the car. I understand that it is important that a driver is comfortable behind the wheel, but when we have a difference in size I didn't appreciate driver position set to someone below 5ft hight. The heater was also set on a max and not out back to my preferred temperature. That raises questions how long for that person was in the car...
However, booking and finding location has improved since last time I flew out of T2”
“We have used meet and greetT2 twice now. The first time was excellent due to my husband being disabled our car was waiting for us to collect as we came out of arrivals. And we were taken to it by the airport assistance ..This time we were literally dumped to collect at the. Elt to collect our cases and then my husband struggled to make his way to meet and greet T2 expecting our car to be in the disabled area ready for us. It wasn't. I collected our keys and was told by the man in the meet and greet office that our car was in a red zone and did we want to walk up to collect it and asked which of us was disabled and the driver. I told him that my husband was disabled and the driver. Oh he said you will have to wait then for a driver to come at somepoint to bring your car down for you..it was cold we were both tired he didn't seem to care not like when we collected our car in May they couldn't have been more helpful hence the reason we booked this service again and are wanting to book again this May for our trip to Cyprus but hope we don't have a repeat of what we had on this trip”
