“The team at meet and greet are great and the process works well until you have to collect your key! Which is self serve via a touch screen and safe which simply doesn’t work and your left stranded in an empty room! The worst part is if you depart from T2 but return on T1 you are then left with a 20min walk back to T2 to collect your car, what’s the point of asking my flight details on return and then not move my car to the closest terminal!!! Clearly someone hasn’t thought this through, a diabolical situation you have to pay £150 for, absolutely shocking!!”
