“I would recommend Meet & Greet T1 because the car does not move from the area in which it is left and the system for leaving the keys is good but the assistants help out in order to speed up the customers who like me are a bit slow reading the computer screen instructions and keyboard. Retrieving the keys from an electronic box is also very good too.
However, the locations in the parking lot are not well marked and we had to seek assistance from the helpful staff.”
“Very easy to park the car and drop the keys off in the office on site! A very short walk to the terminal.
However the instructions provided by APH for key collection on return to the UK were incorrect!
They stated to collect keys from the desk in arrivals opposite Greggs!! I spent a while wandering around looking for the desk and in the end I asked at the information kiosk!
Those instructions actually changed about 3 years ago!!! The keys are now collected from the lock boxes at the same office where they were deposited!
The car was parked a fair way from the office so luckily it wasn’t raining!”
“The outward journey from terminal 1 was fine. But the lack of signs from the arrival lounge to collection point is none existant. Over whole the Meet and Greet signs along the road to there location at all terminals l find very poor and confusing especially in the dark.”
“Easy to find on arrival to the airport and staff extremely helpful and friendly. I think you would benefit from having directional signs inside the airport as we couldn't find any when returning to Termial 1”
“Convenient for T1. Very friendly staff hovering to help. Especially at return a personal guide on the route out as all road markings obscured by newly fallen snow. Perfect.”
“I normally rate meet and greet as very good but on this occasion cannot. We arrived back in Manchester to be greeted by snow and freezing conditions. None of the pathways had been gritted so gaining access to our car proved very hazardous. The car must have been parked in meet and greet for quite awhile as it took 30 minutes to de-ice and remove all the snow. This is not the service I would normally expect and I am sure more could have been done to improve the safety of the customer.”
