“Such a positive experience, every member of staff encountered was very personable and extremely helpful. From arriving to departure, clear instructions and politness made the whole thing so easy. ( I was travelling with my 85yr old mother who is not great walking distances so staffs' efficiency and effectiveness reduced any stress.) The difference was that you felt the staff believed in helping, it came from the heart not training manuals. (Not normal at Heathrow m&g.)
Ps the car was left in a good condition so that was fab. Well done”
“All processes very straightforward from booking, car drop off and pick up on return to airport. The Meet and Greet for terminal 1 is very close to the terminal too.”
