“First time of using this service. Great experience. Very straightforward and convenient. I lost my ticket and the operatives were extremely helpful in sorting the problem out. Highly recommended.”
“Initially...all was good. Straight directions to the location. Parked up, handed my car key in, was given return information, and went on my way. Making a mental note, and taking a photograph of where my car was parked.
On return, collected my car key and proceeded to locate my car where I had left bit. Information on my key noted exa key where I'd left my car....except it wasn't where I'd left it. Confused and wandering around the huge car park...after half an hour, I finally found my car. It had been moved, the car seat had been altered, and the driver side mirror had not been folded in, as was left when I dropped my car off. No staff were present for support.
I found this experience very daunting and I became anxious as to where my car actually was.
It's doubtful I will use this car park again.”
“The computer system was failing on the day we came to pick ip our car and so there was a long delay to collect the key
Previously I have been happy with the service but it depends entirely on IT working ok”
