“signage to the location from motorway is a little lacking but we found it.
good service once you find it. helpful & pleasant staff.
very convenient for Terminal 3.
on return, signage to the location from arrivals is again a little lacking but we found it in the end.
easy process to get key, find car, & get away.
would definitely use again for flights from Terminal 3.”
“I've used Drop & Go several times and its a good service. However this last time we arrived back on a Sunday afternoon and there was NOBODY in the collection area. We found the car and went on our way but what if there had been a problem - eg flat battery; couldnt find the car etc. Without help we would have been stuck. I hope therefore that this is not the usual situation otherwise i would have to reconsider using this facility”
“Arrival procedure is fine..no difficulty experienced.
Key reclaim on return is a nightmare. The instruction on the return ticket is to prceed to level 1 and follow signs to d & g for the lockers..
In fact the lockers are not on level 1 and the signs are very misleading to anyone unfamiliar with the levels.
On our return it took over 30 minutes to locate the green walkway and eventually find the key lockers. (Not funny with a full trolley of luggage)
By the way other people were completly mistified by the same issue.
Summary.... incorrect instruction on the barcode ticket....made worse by lack of singns until eventully the right level is located.”
“Really good friendly service by everyone.
Very helpful and nothing too much trouble.
Would definately recommend and best car parking that we have ever used.”
