“OK. You get your car close to the terminal in a clean, safe environment.
Signing to where it is is poor, which given how busy the terminal area is it certainly could be improved.
On leaving our car the attendant told us we must remember lane 12. Now I'm back I have no idea what he's talking about. It bore no relevance to where the car was picked up from.
The instructions that you print out could be much clearer.
Explain in detail with small diagrams and descriptions exactly what the procedure is, rather than assume everyone knows exactly how it all works.
The current instructions could be much improved.”
“Car park easy to locate. We’ll sign posted. Very quick and easy check in process. Short undercover walk to Terminal 3. No waiting to collect car key on return. Would definitely recommend.”