“Good service timely and efficient.
However theres an additional 6 pounds charge due in cash on arrival and the 6 pounds to leave the drop off zone which we weren't aware of”
“Had issues booking. Emailed “Jack” at customer services to get this sorted. He fixed my issue and refunded me, however he did not pass this info on to the car park personnel. (Agency worker)
Because of this, Not only was I then late to drop off, the car park had me coming home three days after my flight landed. Therefore my car was not ready to collect as I had intended. 25 minute wait for the (very helpful and apologetic) car park staff to not only have to locate my car, but unbox it and drive it around to the terminal.
Furthermore I was not told about the £5 gate fee. Luckily I had cash otherwise this whole affair would’ve been killed from the get go. 3* purely because the staff I dealt with at Manchester airport were great, but the whole experience wasn’t good at all.”
“Very convenient service, prompt drop off and pick up, no waiting around
Only bad thing was the unexpected car parking charges on the way in and out, was expecting them charges to be included in the initial cost at the point of booking”
“We've done meet and greet twice since September 23 and I can honestly say that the transaction was seamless. The staff are polite and well presented and even though we were delayed on our arrival, they adapted to the situation. Many thanks, we will be using this service again soon.”
“The man who took our car asked for a tip! When we said no (for just doing his job) he told us that we’re cheeky.
He had no change for the exit fee and on arrival was on his phone rude and ignored us.”
