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MBW Meet & Greet Heathrow Reviews

4.6 Rating 560 Reviews
Really disappointed with my experience at MBW. I have used this company in numerous occasions over the last 5 years and would have always given 5 stars but my most recent experience was poor at best. I followed their procedure and called them once I had collected my luggage and went straight to the car collection point. My car was waiting for me but I was greeted with “you have 5 minutes left to get out of the car park.” When I reached the exit barriers I had to pay a further £6.50 to exit. Will be re-thinking my parking arrangements for the next trip.
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Posted 1 year ago
Sadly we had to wait nearly 30 minutes for our car to be returned despite them saying that the car park is only 4 miles away.
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Posted 1 year ago
Good reliable service - never had a problem! Heathrow T2 has an issue where the drop off / pick up zone is after the Uber zone and has led to severe congestion and nearly missing a flight.
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Posted 1 year ago
Always very helpful and friendly especially on the desk at the drop off and usually little or no waiting time on collection .
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Posted 1 year ago
Excellent service and car in very good condition on return. I made an error on my return date and MBW kindly and professionally accommodated me
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Posted 1 year ago
Excellent service, thank you
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Posted 1 year ago
great service, helpful staff, car already for collection so no waiting around, excellent value for money.
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Posted 1 year ago
Third time in recent months I've used their services. Each time they have done exactly what they've said they would do. Easy drop off, easy collection. Job done.
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Posted 1 year ago