“Flight was delayed, the guys were waiting to finish as they should have been gone before I got out but they very kindly waited. Thank you for being so patient.
Drop off was a breeze. Will know next time that a later arrival may be an issue if there’s delays.”
“Staff were not present at the advertised time (04:00) for drop-off. The IVR option to advise of a change of return flight details eventually went through to a full Vodafone voice-mail box.”
“We had a really long wait for the car to be brought back to us.I called three times to see what was happening and told the car would be with us in one to two minutes,but still had to wait nearly another twenty minutes for it to arrive.Really disappointing service.It wasn’t even at a peak time of day.”
“A little tricky to find in the dark and raining. Lucky to have someone to navigate. I suppose if your using satnav it would be easier. Great staff, very friendly and helpful”
“We have used MBW for a few years now and have always found them to be efficient. The confirmation you receive has all the drop off and collecting details, easy to follow. The staff are friendly and helpful. Have recommended them to friends without any hesitation.”
