“Staff were helpful and explained what was the procedure. My car was waiting for me when I arrived back at Heathrow Airport.
Only criticism is that directions when picking up my car were non existence, had to ask for directions.”
“We were delayed by a day as BA canceled our flight but this change was handled by MBW with one call and texting our new flight and arrival time without any hassle.
The only hiccup is the poor Mobile signal in the luggage hall makes that final contact difficult.”
“It was my first time flying from T5 and I am so glad that the service from MBW was great. Everything went very smooth and our car was ready and waiting for us when we got back. Thank you so much.”
“This is the second time we have used MBW , very efficient and makes life so much easier when dropping off and collecting after a flight.
I opted for the valet, as expected, therefore no complaints.
My only gripe was having to pay to leave the car park. This would suggest that my car had been on site an unnecessarily long time.”
“Very happy with the MBW Meet & Great service at London Heathrow Terminal 3. Drove the car to the short term car park, level 4, greeted by MBW representative, parked car, received a confirmation slip and walked 2 minutes to departures.
On return, called MBW when collected luggage and walked to short term car park. Car arrived in good condition 5 minutes later. All good, will use this service next time.”
