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Park Giant Heathrow Reviews

4.5 Rating 2,266 Reviews
Very efficient
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Posted 1 year ago
Individual that answered the number you had to call on arrival was incredibly rude and unhelpful and caused us a delay and therefore some unecessary stress. Was marginally better on the return. Waiting 20 minutes for return of car, despite following procedures to the letter. Had better experiences with other comparible vendors. Unlikely to use again.
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Posted 1 year ago
Easy, convenient and reliable. I had a recent trip out of LHR and the service was prompt and assured. Thank you
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Posted 1 year ago
Very happy with the service but would appreciate better signage as there didn’t seem any and it was hard to locate on arrival and return
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Posted 1 year ago
Very smooth process, drop the car with the staff without any hassle. Perfect for me as I arrived back in different terminal. Called the staff when I landed and after luggage pick up, excellent customer service. Definitely highly recommend!
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Posted 1 year ago
Staff were very accommodating when we drove into wrong level by mistake in the dark, very good service drop off and return if you follow the instructions carefully, many thanks
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Posted 1 year ago
Always answer the phone, Speedy service for collection and pick up. Thank you.
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Posted 1 year ago
Just one small feedback - the person taking calls on the phone can certainly be more polite when talking to customers. Otherwise, all good and very comfortable to leave the car and pick up! It definitely helps to save time and reduce the travel tension whilst getting to airport and it is quick and easy driving back home after a long journey.
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Posted 1 year ago