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Park Giant Heathrow Reviews

4.5 Rating 2,395 Reviews
Very professional service, we saw people who had chosen cheaper parking options being left waiting for their car to be collected for over an hour. One man had even been waiting 2 hours with a different provider and was worried he would miss his flight. We waited no longer than 10/15 minutes for drop off and pick up. It was reassuring to know we had booked with a reputable company. Would use again.
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Posted 3 years ago
Instructions were easy to follow. Carpark attendant was there when we arrived and the drop off the car was a very quick and easy process. Didn’t wait long once we returned for our car to be delivered back to us. Would definitely use this service again.
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Posted 3 years ago
Good, efficient, polite, trustworthy.
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Posted 3 years ago
Good! Car arrived on time and was clean
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Posted 3 years ago
The directions from North of M25 gave the wrong exit number. Apart from that all worked well
1 Helpful Report
Posted 3 years ago
Excellent service. They even cleaned the car which was an unexpected bonus!
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Posted 3 years ago
The reservation and booking was very easy. The return and delivery of the car back to Heathrow Terminal 5 was also very simple. However the instructions to get to the appropriate drop off point did not match the signs in the airport and we arrived in the wrong place meaning we had to pay an extra £5. The guys came to us however for which we were very grateful. I would recommend you review your drop off instructions.
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Posted 3 years ago
Very difficult to find where to hand over car due to confusing signs and diversions in the car park. We have come back to a parking charge notice for contravention of use of drop off zone which we are appealing. Confusing directions from you may have meant we were in the wrong lane.
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Posted 3 years ago