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Park Giant Heathrow Reviews

4.5 Rating 2,311 Reviews
Very smooth and efficent drop-off and pick-up. I would definitely use again.
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Posted 1 year ago
Very easy to use. I followed all the instructions about when to call them with details of my arrival and they were very efficient. I would definitely use them again.
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Posted 1 year ago
They were punctual and polite, cordial and courteous.
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Posted 1 year ago
Airport arrival notified to APH as 5.00 am First call to Park Giant 4.01 no answer Second call to PK no answer 3rd call to PK no answer 4th call to PK no answer, left message, no call back 5th call to APH and were told someone is waiting On actual arrival at T3 short term car park, no one was there 4.18 Called PK at 4.18 to be told I HAD to pay the ticket. Guy insisted I had to pay, and clearly did not want to miss our flight, so paid £7.50. On return had to wait 25/30 minutes for car to arrive, not from the baggage hall, from the actual collection point in T3 short term car park. Not a happy customer. Will use APH again, but not where you use a 3rd party for pick up or delivery of vehicle.
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Posted 1 year ago
Great service. Really spot on. Flight arrived 1 hour earlier and was there without having to wait. Will definitely use this service again,
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Posted 1 year ago
The directions and drop off and pick up were excellent. My only criticism is the car was very dirty when we collected it with bird droppings. Since washing the car when we arrived home you can see where the bird stains have been. I didn’t expect the car to be valeted but knowing bird droppings stain and damage paint work either keep the car’s undercover or wash off the bird droppings when they occur.
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Posted 1 year ago
On the return it took them over 45 mins to appear with our meet and greet. Would have been quicker getting a transfer bus which defeats the object!
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Posted 1 year ago
Drop off was very okay. Followed instructions. Directions to drop off was perfect. Pick up went well too. Recorded 10 miles on Odometer
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Posted 1 year ago